At RUBIO, we strive to ensure that your order is delivered quickly and efficiently. Below, you will find detailed information about our delivery options, timeframes, and costs.
Delivery Options We offer the following delivery options to meet your needs: Standard Delivery: Typically delivered within 3-5 business days. Express Delivery: Typically delivered within 1-2 business days. Next-Day Delivery: Orders placed before 17 hours will be delivered the next business day.
Delivery Costs Delivery costs vary depending on the delivery option you choose. Please note that delivery costs are calculated at checkout based on your selected option and delivery address.
Delivery Timeframes All orders are processed and shipped within 1-5 business days after receiving your order confirmation. Delivery timeframes are estimates and begin from the date of dispatch. Please note that during peak seasons or promotions, delivery times may be extended.
Tracking Your Order Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order through our website or the courier’s website using the tracking number provided.
Missed Deliveries If you are not available at the time of delivery, the courier may leave a delivery attempt notice with instructions on how to reschedule delivery or collect your package from a local depot.
Delivery Issues If your order is delayed, lost, or arrives damaged, please contact our customer service team at contact@rubioele.com as soon as possible so we can assist you.
Delivery Restrictions Please note that we may not be able to deliver to certain remote or rural locations. If there are any delivery restrictions for your address, you will be notified during the checkout process.
